Yes. OX Desk's source code is publicly available, so your team can inspect, self-host, and modify it instead of relying on a closed platform.

Yes. OX Desk is designed to be deployed on infrastructure you control, whether that's a single server or a container platform.

No. Day-to-day ticket management, automation rules, and reporting are built for support teams. Developer skills are only needed for self-hosted installation and deeper customization.

OX Desk covers core helpdesk workflows like ticketing, automation, and a knowledge base, with the option to self-host. See the comparison pages for a feature-by-feature look at each alternative.