Blog | OX Desk

The OX Desk blog

Guides and perspectives on open-source helpdesk software, self-hosting, and running a modern support team.

Featured

A practical framework for evaluating AI Powered open-source helpdesk software before you commit your support team to it.

January 12, 20262 min read

A look at open-source and self-hosted alternatives to osTicket, including what to check before switching.

March 5, 20261 min read

What it actually takes to run a self-hosted helpdesk, from infrastructure to ongoing operations, illustrated with OX Desk.

February 18, 20262 min read